| 2 |
Project Management & Design Group (PDMG) |
Send general announcements, scheduling events, etc., to all of PDMG. |
sropdmggroup@umich.edu |
| 3 |
Technical Services Group (TSG) |
Send general announcements, scheduling events, etc., to all TSG. |
dsttechserv@umich.edu |
| 4 |
MSMS Prioritization Group |
Send requests for core development work in MSMS. |
msmspriority@umich.edu |
| 5 |
SRO Design Team |
Submit questions about best practices in designing respondent materials including web, emails, brochures, postcards, and others. |
srodesignteam@umich.edu |
| 6 |
SRC Computing Support |
Send requests for CMT tech support. Includes software installation and troubleshooting, hardware requests and troubleshooting, network and remote desktop requests, shared drive access, etc. Email will create a Footprints ticket automatically. |
cmtfootprints@umich.edu |
| 7 |
U-M ITS Technical Support |
Technical support for Kerberos, all Google products, Canvas (escalated from SRO Canvas Team), Dropbox, and other University-wide systems. Email will create a service ticket automatically. |
4HELP@umich.edu |
| 8 |
SRO Interviewer Technical Support - Ticket Requests |
Technical support ticket requests for SRO-issued laptops for staff and interviewers. Email will create a Footprints ticket automatically. DO NOT use for general communication with help desk. |
SROInterviewerTechSupport@umich.edu |
| 9 |
SRO ET Requests |
Send all requests related to ET except for HR issues. |
sroetrequest@umich.edu |
| 10 |
SRO Tenrox Requests |
Send all requests for new IWERs, IWER assignments, new projects, or project changes in Tenrox. Email will create a Footprints ticket automatically. |
srotenroxrequest@umich.edu |
| 11 |
SRO Canvas Admin Group |
Send requests for new Canvas courses, support for creating content, basic user support and analytics. |
srocanvasadmin@umich.edu |
| 12 |
SRO Intranet Admin |
Submit requests for new content, updates to old content, broken links, etc. |
sro-intranet-admin@umich.edu |
| 13 |
SRO Interviewer Technical Support - General |
General communication with the SRO Interviewer Technical Support group that does not create a Footprints ticket. If a support ticket is needed, use the other help desk email. |
FieldTechSupport@umich.edu |
| 14 |
Data Operations (Data Ops) |
Use for general data manager questions and communication to all data managers. Ask questions about code or best practices. Send to the group if the project-assigned data manager is out of the office (and has no backup) or if unsure which data manager to contact. |
tsdataops@umich.edu |
| 16 |
SRO Qualtrics Group |
SRO-only users of Qualtrics. Use for advice, to ask questions, make requests for content, or to make suggestions about using Qualtrics. |
sro-qualtrics@umich.edu |
| 17 |
ISR Qualtrics Group |
Similar purpose as SRO Qualtrics Group, but this group includes colleagues from wider ISR community. This user group helps with requests for help and advice as well as making suggestions for content. |
isr-qualtrics@umich.edu |
| 18 |
SRO Administrative (Admin) Group |
Submit questions or concerns to SRO Director, Associate Directors and Sub-unit Directors. |
sro-dstadmin@umich.edu |
| 19 |
SRO Financial Services Group (FSG) |
Send general announcements, scheduling events, etc., to all FSG. |
isr-srofingroup@umich.edu |
| 20 |
Statistical Support |
To reach the following teams in the Design, Methodology, and Statistical Support (DMSS) subunit: Sample Design and Implementation, Analysis and Report, and STARRS Enclave and Support. |
srostatunitstaff@umich.edu |
| 21 |
Proposal Development & Methodology |
To reach the following teams in the Design, Methodology, and Statistical Support (DMSS) subunit: Proposals and Contracts and In-take and Methodology. |
dstpropdev@umich.edu |
